Refund policy

Refund Policy

Effective Date: 1/1/2024

Thank you for choosing Classy & Creative Co. We appreciate your business and are committed to providing high-quality products/services. Our refund policy is designed to ensure your satisfaction and clarify the terms and conditions under which refunds can be requested.

 Eligibility for Refund:

Product/Service Defects: If you receive a defective or damaged product/service, you may be eligible for a refund. Please contact our customer support within 7 days of receiving the product or service to initiate the refund process.

Cancellation: If you decide to cancel your order  before the order is started you may be eligible for a full or partial refund, depending on the timing and terms of cancellation.

How to Request a Refund:

Contact Customer Support: To initiate a refund, please contact our customer support team at classyandcreativeco@gmail.com. Provide your order number, a detailed explanation of the issue, and any supporting documentation, such as photos of damaged products.

Timeline: Refund requests must be made within 7 days of receiving the product or service. Requests made after this period may not be considered.

Refund Process:

Review and Approval: Our team will review your refund request and determine its eligibility. We may contact you for additional information if needed.

Refund Options: If your refund is approved, we will initiate the refund to your original method of payment. In certain cases, alternative refund methods may be considered.

Processing Time: Please allow 10 days for the refund to be processed. The processing time may vary depending on your payment method and financial institution.

Contact Information:

If you have any questions or concerns about our refund policy, please contact us at:

Classyandcreativeco@gmail.com

Changes to This Policy:

We reserve the right to update or modify this refund policy at any time without prior notice. Please check our website for the latest version of our refund policy.

By making a purchase with Classy & Creative Co, you acknowledge and agree to our refund policy.

Thank you for choosing Classy & Creative Co.

Sincerely,

Classy & Creative Co.